Contact Details for Shipping Providers
We utilize the services of various carriers for item delivery. For any issues with your shipment, you can directly reach out to these carriers.
Contacting a Carrier
Contact a carrier if:
- Your package, marked as delivered, is missing from your orders.
- You have specific instructions for delivery.
Package Tracking Information
National carriers might employ regional carriers for item delivery, which can occasionally result in discrepancies in tracking information on the national carrier’s website.
Primary US Delivery Services
|
Carrier |
Phone / Contact |
|
DHL Express |
1-800-225-5345 |
|
FedEx |
1-800-463-3339 |
|
UPS |
1-800-742-5877 |
|
US Postal Service |
1-800-222-1811 |
Additional US Delivery Providers
|
Carrier |
Phone / Contact |
|
ABF Freight |
1-877-609-5681 |
|
Aramex |
1-718-553-8740 |
|
Fidelitone |
1-844-524-6320 |
|
Innovel Solutions |
1-888-460-5404 |
|
i-parcel |
1-800-782-7892 |
|
Landmark Global |
1-888-205-2251 (toll free) |
|
LaserShip |
1-804-414-2590 |
|
Lonestar Overnight |
1-800-800-8984 |
|
NSD |
1-833-744-7673 |
|
OnTrac |
1-800-334-5000 |
|
Parcel Pool |
1-877-727-2354 |
|
Pitney Bowes |
N/A |
|
TForce Final Mile (formerly Dynamex) |
1-800-387-7787 (from Canada: 1-855-396-2639) |
US Freight Carriers (Oversized or Heavy Goods)
|
Carrier |
Phone / Contact |
|
CEVA Logistics |
1-844-215-0640 |
|
Pilot |
1-877-549-0160 |
|
XPO Logistics |
1-833-502-9774 |
International Carriers
|
Carrier |
Phone / Contact |
|
Aramex Australia |
Use the Aramex Australia Courier Locator to find the local number |
|
Asendia |
N/A |
|
Australia Post |
Within Australia: 13-POST (13-7678) · Outside Australia: +61-3-8847-9045 |
|
Chilexpress |
centrodeayuda.chilexpress.cl · WhatsApp +569 5783 2060 · Call center 600 2000 102 |
|
CJ Logistics |
+82-70-4992-7340 (Mon–Fri 09:00–18:00 KST) |
|
Deprisa |
From Bogotá: 4051405 · Rest of country: 01 8000 519393 |
|
ECMS Express |
1-855-266-9299 |
|
Gaash |
+972-072-260-8001 |
|
Hanjin |
+82-1588-1612 |
|
Israel Post (ILP) |
+972-076-887-1216 |
|
Kerry eCommerce |
From Hong Kong: (+852) 3513 0786 |
|
Menlo Worldwide / UPS Supply Chain Solutions |
1-800-443-6379 |
|
Naqel |
In SA: +966920020505 · 1-800-246-4444 |
|
Ninja Van |
(+65) 6602 8271 |
|
Pasar Express |
Bogotá: 571 2916500 · Medellin: 574 6042828 · Cali: 572 4897575 · Rest of country: 01 8000 111 752 |
|
Royal Mail |
+44 (0) 3457 740 740 |
|
Servientrega |
+571 7700200 |
|
SF Express |
From Hong Kong: (+852) 2730 0273 · From Taiwan: (+886) 2 2192 6063 |
|
Sky Postal |
From Urbano Peru: 511 4801320 |